Why Joint Sales Calls Work

Why Joint Sales Calls Work

A Welder, a Sales Rep, and a KCI Expert Walk Into a Sales Call…

Okay, it sounds like the setup for a joke - but it’s actually one of the smarter tools your welding supply team can use.

At KCI Incorporated, we’re proud to support our distributors by offering Joint Sales Calls - either in person or virtually - to help introduce and explain our welding chemical and supply products to end users. Whether we’re standing on the shop floor with your customer or joining a call via video, the goal is the same: help your sales team match the right product to the right application.

What Are Joint Sales Calls?

A Joint Sales Call is when one of KCI’s experienced team members joins your outside sales representative to meet with a customer - either onsite or online. These collaborative sales calls are designed to:

  • Demonstrate product options and explain technical differences
  • Recommend the ideal product mix for the customer’s equipment or workflow
  • Answer detailed questions in real time
  • Build customer confidence with manufacturer-level expertise

Our goal is to equip your team with the knowledge, credibility, and support they need to increase conversions and reduce product returns.

Why This Matters for Welders and Sales Reps

Today’s welding and fabrication shops are more specialized than ever. Whether the job involves heavy pipe fabrication, robotic MIG welding, or nuclear plant maintenance, the product requirements can vary widely. That’s where KCI’s product expertise becomes a powerful resource.

We don’t just read off a spec sheet - we help the customer understand why one coolant works better than another, or why ceramic anti-spatter is a smarter option for certain high-temp jobs. We’ve been doing this for decades, and we know the questions to ask.

Virtual or On-Site? It’s Up to You.

In today’s fast-paced world, not every meeting has to be in person. That’s why we’re happy to offer virtual Joint Sales Calls via Zoom, Teams, or phone, in addition to traditional face-to-face calls. This flexibility allows us to:

  • Support your sales team no matter where they’re working
  • Answer customer questions in real time - even across multiple locations
  • Deliver the same trusted expertise without slowing down your schedule

Whether you’re across town or across the country, we’re ready to help close the sale.

Let’s Bring the Right Products to the Right Welders

The real value of a Joint Sales Call is matching the right product to the real-world problem. And at KCI, we offer a wide lineup of premium welding supply products designed to perform under pressure.

Ask us to join your next customer meeting and we’ll help walk them through the benefits of:

  • Cable Covers
  • Coolants
  • Anti-Spatter Sprays (including Whale Spray CERAMIC)
  • Lubricants
  • Nuclear Cleaners & Developers
  • Non-Asbestos Raparounds
  • Round Wire Lube Pads

Call to Action
Whether in person or online, KCI’s Joint Sales Call service gives your customers expert insight—and gives your sales team an unbeatable advantage.

Schedule your call today, and browse KCI’s full lineup of welding chemical and supply solutions to support every job, every welder, and every application.

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